Does anyone out there use Citi Financial for their personal or car loans? If so, do you like them? Are they on top of your account?
My problem with them is mostly that I cannot for the life of me get a straight answer out of anyone I talk to from there. Every agent I call refers me to someone else until eventually I get a supervisor. Then they say they will look into it. Of course, they never call me back. Some others that I have talked to have moved their accounts (i.e. refinanced their loan using another company) but this isnt an option for me at the moment because I cannot even get a bead on how much I still owe on the loan.
Here is what I know so far:
- I owe somewhere betweek $4000 and $11000
- My interest rate is between 18% and 23%
- My payment due date is sometime between the 1st and the 30th
Armed with only this semi-solid bed of information, it is little wonder why I cannot get another loan or refinance with another company. Citi, of course, wants to keep me for the interest they gouge out of me; so it is in their best interest to screw around with me.
Perhaps I’m just looking at this all wrong.
Yea. And perhaps the Beatles will have that reunion tour I’ve been hoping for.
Anyone else have issues (past or present) with Citi? Anyone solve their situation by some clever means?
Anyone really care?
(don’t answer that last bit)
- Cheers