We have been using Netflix for a few months without complaint. But recently they have been messing something up. The first screw up was they said that they never recieved a movie we sent back so they were going to stop sending up movies. Two days later they said “our bad, it was in the wrong warehouse”. Erg.
Then they sent us a movie for the kids that was a little scratched (by scratched I mean someone took a bench grinder too it). We told them it was scratched, they asked if we did it or we got it that way, I told them that a combat squad of ninja hamsters came in and used it as a f***ing concrete surfboard. They said send it back for credit.
Finally, they sent us An Evening with Kevin Smith 2. I had been looking forward to that one for some weeks so I was excited to see it in the mail. I opened it up and it turns out they sent us disc 2 first. Erg. Not wanting to let this get me down Beth and I watch it (it was good afterall and I didnt want to return it only to wait for it again).
Anyways, we watch it and send it back the next day. Then, 2 weeks pass by. We start wondering because we havent gotten the “We got it back” email Netflix sends. The sent an email nearly 3 weeks later asking WTF? Why havent we given back the video yet. We respond saying we sent it 3 weeks ago. 2 days later they get it and, low and behold, the postmark says 3 weeks ago. So they said thanks and that disc 1 is on the way (hooray).
Another 10 days later, the disc arrives. I open the envelop, and this is what I find:
They sent us f***ing disc 2! Again! The dam thing is marked Disc 1 for crying out loud. Perturbed, I pop it in the player hoping that its just got the wrong cover art on it. Nope, its disc 2 alright.
So we pack it up and send it back explaining that they sent the wrong disc. Before that though, I took my dremel to it. A bad bit of vandalism, I know. But it helped relieve the frustration a bit while simultaniously explaining the rotten condition some discs arrive in. After they said they recieved it we canceled the membership.
So, if anyone has a Netflix account, be sure of 2 things.
1. Never, ever order a 2 disc set of anything. Or a 3 or 4 or 5 disc set. They will f**k it up
2. If you receive the disc for An Evening with Kevin Smith disc 2, and it has “Netflix is an ass-hat”, let me know.
-Cheers